It is your responsibility to submit anon. I requested my submission be posted anonymous! Why did it get posted or why wasn’t it posted? If you’re dumb enough to send hate mail without being anon, whether it’s to us or another follower, you’ll also get blocked. That could be death threats, telling someone to kill themselves, racism, homophobia, basically being an asshole. If you said anything offensive in a note towards us or another follower then you will be blocked. We also try not to post anything that includes real store names, so try to use a fake one. Catch us on a bad day and expect to get roasted. Now, sometimes we do post one of any of these simply to drag your ass through the coals. We get a lot of it and it’s a waste of space. Use the ask or submission options and if the inbox is closed then check back later. Fan mail is not the proper course of submitting your questions or stories. But if you’re bitching because someone smashed your bread then you are in the wrong place. There is a line where it might be acceptable, though, like a case where a customer may see a manager or coworker abusing an employee. We also don’t accept customers whining about employees. Anything not on topic to customer service is a big one too. You know what they say about too many cooks in the kitchen.Īnything racist, transphobic, homophobic, xenophobic, etc. There is more than enough for the blogs size. Ultimately this is up to Rodney, but at the moment the answer is no.
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We get up to 100 new asks and submissions a day on top of our personal and professional lives, so keeping up with posting/queuing is top priority. We’re going to have to trust that our followers will be able to put trigger warnings before their own asks and submissions. We used to, but with how big the blog has become it is unrealistic to be able to tag absolutely every single thing.
I may seem rude saying this, but it has become a serious problem and is hindering progress a LOT. That all depends on our inbox remaining closed and uncluttered by fan mail.
Even when the inbox is open we delete those. We need to catch up because we’re neck deep in back log.Ĭan I use fan mail to submit my stories since the inbox is closed?įor the love of God no! This clogs the inbox up so bad and makes the process of catching up so much harder! Please be patient! We can’t reopen in a timely manner if we have to sift through and delete fan mail submissions that had no place being submitted in the first place in that format. We’ve been Fuck Customers for years, and it’s going to stay that way no matter how the blog evolves. Changing the name of the blog isn’t necessary and would hinder the ability of our old and even new followers to find us if we suddenly just changed. Instead of just rejecting these we decided to accept them because they are a part of why customer service sucks. Yes we do! A while back we tried running a couple of separate blogs on the subjects but they weren’t successful because we continued getting asks and submissions here about coworkers and managers. If you come to this blog and act like a customer you will be permanently removed from the blog.ĭo you accept fuck coworker and manager submissions? We do not need more customers coming into the comments and giving us more grief.
It doesn’t matter if you think it’s a petty reason or not. Why can’t I tell you why you are wrong in the comments?īecause this is a blog that is designed to be a safe space for retail employees to come and vent about their frustrations and asshole customers.
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I decided to get around to making a full FAQ to add to the sidebar.